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Hosted Predictive Dialer Features

The Magnalogix hosted predictive dialer system is based on years of research in the telemarketing industry. Our software developers and marketing department thoroughly researched many of the industry's top dialers before creating Magnalogix. During the programming process, great attention was paid to not only the features of our hosted predictive dialer but also to streamlining the processes your agents will use when employing our software. Overall, our developer team has built a solid dialing platform that is known for getting great results.

The Magnalogix system works on all PC, Mac or Linux machines with only a USB headset required. Our robust VoIP servers handle all the processing power so all you need is a fast internet connection to communicate with our servers. The Magnalogix hosted predictive dialer is international friendly and will work in any country around the globe.

Magnalogix offers customized hosted call center solutions that fit your company's needs. All of our dialer packages are built on the very solid Magnalogix Framework, providing your agents with the tools they need to succeed in generating strong leads, providing top-notch customer service and closing sales.


Dialer Live CampaignNew Campaign WindowAgent Status Window

Administrative Features

Integrated CRM and Lead Management ·
Customized Disposition Tracking ·
Realtime Call Monitoring ·
Manage Multiple Campaigns or Sites ·
Customizable Caller ID ·
National Do Not Call List Scrub ·
Save & Export Recorded Calls ·
Agent Login ScreenCustom Call Disposition WindowCall Scripts

Agent Features

Live Transfer Feature INCLUDED ·
Callback Scheduling w/Calendar & Reminders ·
Multiple Sharable Campaigns ·
Customized Scripts w/Automatic Data Merge ·
User Reporting & Disposition Tracking ·
Autodetection of Voice Mail & Disconnects ·
Dialer Campaign Performance WindowAgent Performance ScreenLead Export Screen

Reporting Features

Detailed Reporting per Agent or Campaign ·
Custom Disposition Tracking & Filtering ·
Bar Graph Overview for Campaigns ·
Filter Results by Alpha, Time, Campaign & More ·
MS Excel (.csv) Exportable Results ·

   
First Name
Last Name
Company
Telephone
Email
Location
# of Stations


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